Job brief: Team Lead, Market Operations - Houston - Spring VM, TX

What JoRoute checked · Checked by JoRoute

• Listed on Carvana's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (2 days ago); last confirmed on the board 2026-11-06.
• The apply link opens carvana.com, the address Carvana's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Spring, TX · Houston, TX
• Posted: 2026-10-12

What the job asks · Employer's own words, not checked

Level: Lead / staff. The title says "Lead".

Must have

• 5+ years work experience in a customer facing team environment
• 3+ years of management experience
• Must be able to read, write, speak, and understand English.
• Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
• Frequently communicates with customers and must be able to exchange accurate information
• California, Colorado, Kentucky, Louisiana, Maryland, Nevada, Oklahoma, Tennessee, Utah, Virginia and Wisconsin employees must apply for a Salesperson license within the first two …

Conditions

• Willingness to work on weekends
• A great wellness program to keep you healthy and happy both physically and mentally
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.

Main duties

• Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful.
• Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Carvana's 1,699 open listings, 26% of those with a posting date were first posted more than 60 days ago. How Carvana hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

Share this brief

Send it to someone whose opinion you trust. They can open it without an account, and nothing about you is in the link.

Email itText it

To keep a copy, use your browser's Print or Share button.

Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

Got a message about this job asking for money or documents? Check the message first.

Keep looking

• All 1,699 open Carvana jobs, and how Carvana hires.
• Saw a job somewhere else? Check if the employer still lists it.
• Search every job JoRoute reads from employers' own job boards. No account needed.