Job brief: Team Lead, Critical Investigations

What JoRoute checked · Checked by JoRoute

• Listed on DoorDash's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-14 (today); last confirmed on the board 2026-11-14.
• The apply link opens job-boards.greenhouse.io, the address DoorDash's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Tempe, AZ
• Posted: 2026-11-13

What the job asks · Employer's own words, not checked

Level: Lead / staff. The title says "Lead".

Must have

• This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office.
• Connect with the recruiter to determine what the in-office requirement for this role is.
• 4+ years of proven experience in trust & safety, investigations, law enforcement liaison, and fraud prevention.

Conditions

• At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions.
• In-office days are determined by the business and can change based on business needs.
• This shift for this role is Monday–Friday, 6:00 AM–2:30 PM Arizona Time (MST). The schedule may be adjusted based on business needs.
• Rotational After-Hours Escalation Support: Participate in on-call rotations to ensure CIU responsiveness during emergencies outside standard business hours.

Main duties

• Lead High-Severity Investigations: Oversee the execution of Law Enforcement Response Team (LERT) exigent and investigative cases, ensuring swift and lawful r…
• Team Oversight: Provide direct leadership and strategic guidance to investigators across the Law Enforcement Response Team (LERT) ensuring quality, consisten…
• Case Management & Prioritization: Triage, assign, and monitor the progression of sensitive investigations across multiple workstreams, particularly those inv…
• Cross-Functional Partnership: Collaborate closely with Legal, Security, Global Security, and other internal stakeholders to drive outcomes in investigations,…
• Process Improvement: Identify trends, gaps, and opportunities for automation or efficiency across investigative workflows; lead process updates and documenta…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across DoorDash's 82 open listings, 20% of those with a posting date were first posted more than 60 days ago. How DoorDash hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

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Next steps

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