Job brief: Business Analyst (Customer Success)

What JoRoute checked · Checked by JoRoute

• Listed on SpaceX's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (2 days ago); last confirmed on the board 2026-11-06.
• The apply link opens boards.greenhouse.io, the address SpaceX's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $85,000 to $140,000 a year
• Job type: Not stated
• Where: Redmond, WA · Bastrop, TX
• Posted: 2026-07-21 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 2+ years of experience.

Must have

• 2+ years of professional experience in business analytics, consulting, market research, or growth operations
• 1+ years of experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
• Bachelor's degree in business, economics, statistics, computer science, or a related quantitative field
• Government export regulations, applicant must be a (i) U.S.
• § 1158, or be eligible to obtain the required authorizations from the U.S.

Conditions

• Position may involve extended hours and weekend work as needed
• This position may require travel between various SpaceX sites
• You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
• Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

Main duties

• Perform in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition Cost (CAC), churn rates, and cohort performance, using SQ…
• Develop forecasting models for subscriber growth, revenue projections, and market penetration, incorporating external factors like competitive landscapes and…
• Create and maintain reporting dashboards and visualizations (e.g., using Tableau, Power BI, or Looker) to track key performance indicators (KPIs) for consume…
• Conduct market research and price analysis, evaluating elasticity, competitive pricing, and promotional impacts to recommend optimizations that drive revenue…
• Collaborate cross-functionally with marketing, product, and sales teams to integrate insights into growth strategies, including A/B testing support and scena…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for data and analytics jobs in Texas: $102k a year (60 listings, 24 employers). This listing is 10% higher.
• Across SpaceX's 2,894 open listings, 60% of those with a posting date were first posted more than 60 days ago. How SpaceX hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is this role still open, and when do you hope to fill it?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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