Job brief: IT Support Technician, VIP Support

What JoRoute checked · Checked by JoRoute

• Listed on SpaceX's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens boards.greenhouse.io, the address SpaceX's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $29 to $45 an hour
• Job type: Not stated
• Where: Washington, DC
• Posted: 2026-09-04 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Entry level. The posting asks for 1+ years of experience.

Must have

• Candidates must have experience working in organizations capable of meeting the demanding needs of “high caliber engineers”, supporting critical operations such as launch and miss…
• The person in this position must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills.
• High school diploma or equivalency certificate.
• 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
• 1+ years of professional experience in AV (audio/visual) events support.
• Technical certifications (i.e. A+, Network+, MCSE).

Conditions

• Must be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment).
• Must have valid driver's license.
• Must be willing to work all shifts, overtime, and/or weekends as needed.
• You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.

Main duties

• Provide 1st, 2nd, and 3rd tier support to SpaceX employees.
• Manage on site inventory and the total lifecycle of IT assets.
• Procure, configure and deploy computer hardware and mobile cellular devices.
• Troubleshoot software and hardware issues, in person and remotely.
• Configure and troubleshoot desktop, label and large multifunction printers.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for it and help desk jobs in Washington, DC: $166k a year (41 listings, 21 employers). This listing is 53% lower.
• Across SpaceX's 2,898 open listings, 59% of those with a posting date were first posted more than 60 days ago. How SpaceX hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is this role still open, and when do you hope to fill it?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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• 66 more it and help desk jobs within 25 miles, on the job map with pay.
• All 2,898 open SpaceX jobs, and how SpaceX hires.
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