Job brief: [US DC] Manager, Production Technology

What JoRoute checked · Checked by JoRoute

• Listed on HelloFresh's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (5 days ago); last confirmed on the board 2026-11-08.
• The apply link opens careers.hellofresh.com, the address HelloFresh's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Phoenix, AZ, United States
• Posted: 2026-11-02

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• 3+ years of experience in multi-site distribution, manufacturing, or processing environments.

Conditions

• Lead and develop the Systems Analyst team by managing performance, aligning work with team OKRs, coordinating training, maintaining SOPs, and establishing schedules that support w…
• Flexible and reliable, with the ability to participate in a weekend and off-hours on-call rotation supporting 24/7 production operations.
• Willing and able to travel up to 25% as business needs require.
• Ability to travel 25-50% (as needed)

Main duties

• The Manager, Production Technology oversees the technical support function for software used by Operations, supply chain, and site teams. This role is respon…
• Manage Jira Support ticketing across the fulfillment network, including intake, classification, prioritization, and triage, while maintaining live dashboards…
• Analyze support and operational data to identify trends, uncover root causes, and recommend process improvements that strengthen system performance and servi…
• Partner with operational stakeholders to establish training, access, and service expectations, drive user adoption, and escalate gaps to the Associate Direct…
• Review problem statements and user stories from Systems Analysts to ensure clarity, business impact, and stakeholder ownership, and coordinate enhancement re…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in Phoenix, AZ: $124k a year (64 listings, 19 employers). This listing does not publish pay to compare.
• Across HelloFresh's 114 open listings, 33% of those with a posting date were first posted more than 60 days ago. How HelloFresh hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

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