Job brief: Sr AI Architect - Conversational AI

What JoRoute checked · Checked by JoRoute

• Listed on Twilio's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-05.
• The apply link opens job-boards.greenhouse.io, the address Twilio's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Remote · Remote - US
• Posted: 2026-07-24 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Senior. The title says "Sr".

Must have

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
• 15+ years of experience in software engineering, with at least 6+ years specifically focused on building and scaling production-grade ML systems at a platform level.
• A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, Statistics, or a closely related quantitative field.
• Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Conditions

• For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

Main duties

• Define and drive a long-term AI/ML architectural vision that aligns with Twilio’s business goals, specifically focusing on how data and memory power the next…
• Own the strategic roadmap for Twilio’s ML/AI Ops platform and tooling, ensuring a unified approach to model development, deployment, and lifecycle management…
• Evaluate and implement modern LLM architectures, RAG systems, MCP/tooling frameworks, and inference optimization techniques.
• Lead architecture for agentic AI systems including orchestration, reasoning, tool usage, and contextual grounding.
• Stay current with rapidly evolving advancements in LLMs, agent frameworks, reasoning systems, and AI infrastructure.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Twilio's 46 open listings, 24% of those with a posting date were first posted more than 60 days ago. How Twilio hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is this role still open, and when do you hope to fill it?
3. Is the role fully remote, and from which states can I work?
4. What are the interview steps, and when should I expect to hear back?

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