Job brief: Automation Engineer (Starlink Customer Experience)

What JoRoute checked · Checked by JoRoute

• Listed on SpaceX's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-14 (today); last confirmed on the board 2026-11-14.
• The apply link opens boards.greenhouse.io, the address SpaceX's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $100,000 to $165,000 a year
• Job type: Not stated
• Where: Redmond, WA
• Posted: 2026-11-13

What the job asks · Employer's own words, not checked

Level: Entry level. The posting asks for 1+ years of experience.

Must have

• Bachelor’s degree in an engineering, mathematics, economics, or STEM discipline
• 1+ years of experience in engineering, software, data analytics, venture capital, management consulting, or operations/product management at a technology company
• 3+ years of experience with Python
• Master Degree in Business or STEM field
• Must be available to work extended hours and weekends as needed
• Government export regulations, applicant must be a (i) U.S.

Conditions

• Willingness to travel to corporate customer sites, other SpaceX locations, and industry events as needed
• You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
• Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.
• employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/…

Main duties

• Build and maintain high-quality automation to assist with growing Starlink's customer base, launching new markets, and improving customer experience
• Build alerts and monitoring for current automation systems
• Manage all requests and stakeholders in a scalable way
• Own status of automation (reporting on health, metrics like how many credits are being issued, etc.)
• Work with engineering and business teams to develop strategies for migrating automation to website-integrated solutions when appropriate

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for engineer jobs in Washington: $187k a year (626 listings, 27 employers). This listing is 29% lower.
• Across SpaceX's 2,758 open listings, 56% of those with a posting date were first posted more than 60 days ago. How SpaceX hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

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