Job brief: Customer Advocate, Philadelphia Vending Machine

What JoRoute checked · Checked by JoRoute

• Listed on Carvana's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (2 days ago); last confirmed on the board 2026-11-06.
• The apply link opens carvana.com, the address Carvana's board gives for this job.
• The same title for the same place was listed 2 other times on this board in the last 90 days: several openings, or a re-posted job.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $22 to $24 an hour
• Job type: Not stated
• Where: Philadelphia. PA · Philadelphia, PA
• Posted: 2026-09-30

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 2 years of experience.

Must have

• We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U…
• Shift Requirement: . The hours for this position are from 7am - 3pm or 1pm - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekday…
• Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement.
• And if you already have your bachelors degree we have a student loan repayment program!
• We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
• Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).

Conditions

• Wellness program to support mental, physical and financial health.
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our Vending Machine.
• You will work in indoor and outdoor conditions with occasional exposure to inclement/extreme weather

Main duties

• Create an amazing and memorable pick up experience for our customers;

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Carvana's 1,699 open listings, 26% of those with a posting date were first posted more than 60 days ago. How Carvana hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. How many people are you hiring for this role, and is it a new opening or a re-posted one?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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