Job brief: ADESA Customer Experience Advocate

What JoRoute checked · Checked by JoRoute

• Listed on Carvana's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-11 (today); last confirmed on the board 2026-11-11.
• The apply link opens carvana.com, the address Carvana's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Tempe, Arizona · Tempe, AZ
• Posted: 2026-11-10

What the job asks · Employer's own words, not checked

Level: Entry level. The posting asks for 1+ year of experience.

Must have

• High School diploma or equivalent required.
• 1+ year of previous customer service or contact center experience.
• Must be able to read, write, speak, and understand English.
• Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Conditions

• Holiday and Paid Time Off
• Hiring is contingent on passing a complete background check.
• All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national or…

Main duties

• Build a Career with Us
• Create exceptional experiences by handling customer interactions across multiple channels, including calls, chats, and emails.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Carvana's 1,672 open listings, 26% of those with a posting date were first posted more than 60 days ago. How Carvana hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

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2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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