Job brief: Retail Operations Coordinator

What JoRoute checked · Checked by JoRoute

• Listed on Brilliant Earth's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-06.
• The apply link opens job-boards.greenhouse.io, the address Brilliant Earth's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $19 to $21 an hour
• Job type: Not stated
• Where: Southlake, TX · Southlake
• Posted: 2026-10-21

What the job asks · Employer's own words, not checked

Level: Not stated. The posting does not state a level or years of experience.

Conditions

• It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical o…
• Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific…

Main duties

• Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during thei…
• Greet and welcome guests with enthusiasm, warmth and professionalism.
• Manage the security of goods and provide expertise on operational policy and procedure.
• Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, s…
• Manage and organize appointments for pick-ups, resizing, and repairs.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Brilliant Earth's 75 open listings, 4% of those with a posting date were first posted more than 60 days ago. How Brilliant Earth hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Which of the listed places is this role based in?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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