Job brief: Networking Technical Support Representative (FUSUS)

What JoRoute checked · Checked by JoRoute

• Listed on Axon's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-12 (today); last confirmed on the board 2026-11-12.
• The apply link opens job-boards.greenhouse.io, the address Axon's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Scottsdale, Arizona, United States · United States
• Posted: 2025-06-06 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Entry level. The posting asks for 1 years of experience.

Must have

• Participate in Axon Fusus sponsored training and certifications to advance technical skills.
• 1 years experience working in information systems and networking
• Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration, and data flow required
• Completion of or working toward a college degree in a technical discipline
• Certifications such as Network+, Security+, Linux+
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Conditions

• Location: This role is based out of our Headquarters office in Scottsdale, AZ and follows a hybrid schedule.
• We rely on in-person collaboration and ask that team members work onsite 4 days in-office.
• We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Main duties

• Location: This role is based out of our Headquarters office in Scottsdale, AZ and follows a hybrid schedule. We rely on in-person collaboration and ask that …
• Reports to: Manager of Technical Support
• Become an expert on the Axon Fusus solution that includes all available apps, APIs, and new development roadmap
• Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools
• Work with the Implementation team to assist with the geospatial setup of customer locations

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for it and help desk jobs in Arizona: $152k a year (9 listings, 4 employers). This listing does not publish pay to compare.
• Across Axon's 390 open listings, 52% of those with a posting date were first posted more than 60 days ago. How Axon hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

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2. Is this role still open, and when do you hope to fill it?
3. Which of the listed places is this role based in?
4. What are the interview steps, and when should I expect to hear back?

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