Job brief: Partner Success Manager - New Vertical

What JoRoute checked · Checked by JoRoute

• Listed on Via's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-06.
• The apply link opens job-boards.greenhouse.io, the address Via's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Los Angeles · California · Illinois +1
• Posted: 2026-09-14

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Conditions

• This role requires a willingness to travel around 50% of the time.
• You enjoy being on the move, meeting new people, and traveling frequently to help bring launches to life in cities around the world.

Main duties

• Build Trusted Partner Relationships : Serve as the primary point of contact for school district leadership, transportation directors, and operators, building…
• Drive Service Quality & Efficiency : Analyze daily, weekly, and long-term transit performance data to understand what’s working, identify challenges, and pro…
• Lead Renewals & Expansions : Partner with customers to understand their evolving goals, negotiate complex contract renewals and service expansions, and grow …
• Communicate Across All Levels : Deliver clear, compelling presentations and operational updates to audiences ranging from school boards and superintendents t…
• Build and Scale Playbooks : Help establish best practices, success metrics, and operational workflows that enable us to deliver an exceptional partner experi…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in Los Angeles, CA: $138k a year (108 listings, 30 employers). This listing does not publish pay to compare.
• Across Via's 137 open listings, 53% of those with a posting date were first posted more than 60 days ago. How Via hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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• 414 more manager jobs within 25 miles, on the job map with pay.
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