Job brief: Dispatcher

What JoRoute checked · Checked by JoRoute

• Listed on Via's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (4 days ago); last confirmed on the board 2026-11-08.
• The apply link opens job-boards.greenhouse.io, the address Via's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Fort Worth, TX · Fort Worth
• Posted: 2024-07-25 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Not stated. The posting does not state a level or years of experience.

Conditions

• *This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day) **
• Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
• Shifts will be 5 days a week (4 weekdays + 1 weekend day)

Main duties

• Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
• Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
• Build strong cross-functional relationships across various Via teams and offices and external partners
• Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
• Effectively prioritize live operational issues and take action based on the information received

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Via's 136 open listings, 53% of those with a posting date were first posted more than 60 days ago. How Via hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is this role still open, and when do you hope to fill it?
3. Which of the listed places is this role based in?
4. What are the interview steps, and when should I expect to hear back?

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Next steps

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