Job brief: Care Coordinator Manager

What JoRoute checked · Checked by JoRoute

• Listed on Talkspace's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-06.
• The apply link opens talkspace.com, the address Talkspace's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Remote · New York, NY (Remote) · Talkspace
• Posted: 2026-10-05

New York requires many employers to include pay in job postings; whether that covers this job depends on the law's rules.

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• Oversee patient support and activation activities, including monitoring required lead-up paperwork and ensuring timely account activation.
• 3+ years of experience in healthcare operations, care coordination, patient engagement, case management, project management, or a related field required.
• Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.
• Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anyti…

Conditions

• Monthly Wellness Stipend to promote mental and physical self-care
• Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disabi…

Main duties

• Lead, manage, and develop a team of Care Coordinators responsible for supporting patients throughout their care journey.
• Monitor team performance and ensure Care Coordinators consistently meet established productivity, quality, and patient engagement expectations.
• Ensure consistent application of Care Coordination workflows, processes, and patient engagement standards across the team.
• Ensure patients receive appropriate outreach and support prior to their first appointment and throughout their initial engagement with care.
• Monitor the patient journey and oversee efforts to support engagement during the first 30 days of care.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in New York, NY: $168k a year (605 listings, 55 employers). This listing does not publish pay to compare.
• Across Talkspace's 23 open listings, 39% of those with a posting date were first posted more than 60 days ago. How Talkspace hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role? (New York requires many employers to post it.)
2. Is the role fully remote, and from which states can I work?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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• 974 more manager jobs within 25 miles, on the job map with pay.
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