Job brief: Customer Success Account Manager - Digital

What JoRoute checked · Checked by JoRoute

• Listed on Samsara's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-06 (1 day ago); last confirmed on the board 2026-11-07.
• The apply link opens samsara.com, the address Samsara's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $72,888 to $98,000 a year
• Job type: Not stated
• Where: Remote · Remote - US
• Posted: 2026-11-05

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• Minimum requirements for this role:

Conditions

• Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Thi…
• At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.
• Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety,…
• Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely.

Main duties

• Own 60+ renewals per quarter from end-to-end and exceed sales targets
• Follow a structured scenario-based forecasting methodology
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal
• Contribute to an exceptional team environment that motivates the team to perform at its best

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for customer service jobs across the U.S.: $119k a year (171 listings, 28 employers). This listing is 28% lower.
• Across Samsara's 233 open listings, 33% of those with a posting date were first posted more than 60 days ago. How Samsara hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is the role fully remote, and from which states can I work?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

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