Job brief: Learning & Education Specialist

What JoRoute checked · Checked by JoRoute

• Listed on Anthropic's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-05 (2 days ago); last confirmed on the board 2026-11-07.
• The apply link opens job-boards.greenhouse.io, the address Anthropic's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $165,000 to $210,000 a year
• Job type: Not stated
• Where: San Francisco, CA | New York City, NY · San Francisco, CA
• Posted: 2026-11-05

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 4+ years of experience.

Must have

• Have 4+ years of experience in learning & development, enablement, support operations, or similar roles in a technology company
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Conditions

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Main duties

• Maintain and continuously improve the onboarding program for new Product Support team members, keeping content current as our products and team evolve and ad…
• Program manage continuing education initiatives, including identifying training needs, developing curriculum, and measuring effectiveness
• Partner on release enablement efforts, ensuring the Support team has the resources and knowledge to support new products and features
• Co-own our internal knowledge management strategy, ensuring our team can efficiently access and contribute to shared expertise
• Build feedback loops to understand where the team needs additional support or training

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Anthropic's 546 open listings, 53% of those with a posting date were first posted more than 60 days ago. How Anthropic hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Which of the listed places is this role based in?
2. What are the interview steps, and when should I expect to hear back?

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