Job brief: Sr. AI Systems & Solutions Architect, Customer Success

What JoRoute checked · Checked by JoRoute

• Listed on Klaviyo's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens klaviyo.com, the address Klaviyo's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $120,000 to $180,000 a year
• Job type: Not stated
• Where: Denver, CO · Boston · Denver +1
• Posted: 2026-08-12 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Senior. The title says "Sr".

Must have

• 4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.
• The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations.

Conditions

• This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in…
• We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual o…

Main duties

• Partner with Success leaders to identify high impact areas that could benefit from AI or automation
• Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.
• Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.
• Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.
• Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for customer service jobs in San Francisco, CA: $190k a year (20 listings, 9 employers). This listing is 21% lower.
• Across Klaviyo's 127 open listings, 35% of those with a posting date were first posted more than 60 days ago. How Klaviyo hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is this role still open, and when do you hope to fill it?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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• 31 more customer service jobs within 25 miles, on the job map with pay.
• All 127 open Klaviyo jobs, and how Klaviyo hires.
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