Job brief: Customer Experience Management Trainee (New Grads)

What JoRoute checked · Checked by JoRoute

• Listed on Carvana's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens carvana.com, the address Carvana's board gives for this job.
• The same title for the same place was listed 1 other time on this board in the last 90 days: several openings, or a re-posted job.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Tolleson, AZ
• Posted: 2026-07-27 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Entry level. The title says "Trainee".

Must have

• Every six months you'll apply what you’ve learned through mentorship and coursework to get certified in a different part of how Carvana actually operates.
• You earned your Bachelor's degree in the last three years
• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
• All applicants must pass a drug test and obtain a DOT Medical Card.
• Must be at least 21 years of age and possess a valid driver's license.
• Must be able to read, write, speak, and understand English.

Conditions

• Wellness program to support mental, physical and financial health.
• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to …
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.

Main duties

• Drive our signature car hauler (the image of Carvana on the road that we designed ourselves) to deliver a curated experience that our customers will never fo…
• Develop leadership skills and credentials that will unlock career opportunities in driving fast-growth operations.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Carvana's 1,677 open listings, 26% of those with a posting date were first posted more than 60 days ago. How Carvana hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is this role still open, and when do you hope to fill it?
3. How many people are you hiring for this role, and is it a new opening or a re-posted one?
4. What are the interview steps, and when should I expect to hear back?

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Next steps

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