Job brief: PSO Program Manager, Community Connect

What JoRoute checked · Checked by JoRoute

• Listed on Axon's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (5 days ago); last confirmed on the board 2026-11-09.
• The apply link opens job-boards.greenhouse.io, the address Axon's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $78,315 to $125,304 a year
• Job type: Not stated
• Where: Remote · Washington, United States · Georgia-Remote
• Posted: 2026-09-01 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• Bachelor’s degree in program management, project management, operations, information technology, professional services, or a related field;
• or equivalent practical experience, including 2+ years supporting customer-facing technical deployments, implementations, or professional-services programs involving remote hardwa…
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance.
• Don’t meet every single requirement? That's ok.
• All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.

Conditions

• Travel: Approximately 30%
• Experience in public safety, SaaS, video technology, physical security technology, connected hardware, or a comparable technical environment is preferred.
• Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Main duties

• Partner with PSO leadership to implement scalable workflows, operating rhythms, documentation, and reporting that support consistent program delivery.
• Maintain visibility into overall program performance, project status, delivery milestones, dependencies, and customer-impacting risks.
• Coordinate with Product, Engineering, Support, Sales, Finance, and other internal teams to remove delivery blockers, manage escalations, and improve the cust…
• Support work-order management and closure activities, including quality checks, documentation, and internal handoffs.
• Serve as a technical resource for deployment planning, hardware readiness, network connectivity, configuration, and integration requirements.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for project and program manager jobs in Washington, DC: $131k a year (62 listings, 29 employers). This listing is 22% lower.
• Across Axon's 388 open listings, 50% of those with a posting date were first posted more than 60 days ago. How Axon hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is this role still open, and when do you hope to fill it?
2. Is the role fully remote, and from which states can I work?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

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Keep looking

• 92 more project and program manager jobs within 25 miles, on the job map with pay.
• All 388 open Axon jobs, and how Axon hires.
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