Job brief: Principal, Product Learning & Development

What JoRoute checked · Checked by JoRoute

• Listed on Twilio's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-12 (today); last confirmed on the board 2026-11-12.
• The apply link opens job-boards.greenhouse.io, the address Twilio's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Remote · Remote - US
• Posted: 2026-11-12

What the job asks · Employer's own words, not checked

Level: Lead / staff. The title says "Principal".

Must have

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
• Bachelor’s degree in Business, Computer Science, a related field or equivalent practical experience.
• 8+ years of experience across product management, consulting, program management, L&D or enablement
• Master’s in computer science or engineering or business administration
• Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Conditions

• For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.

Main duties

• We are looking for a leader who brings product, learning, and hands on AI expertise to help:
• Design and deliver the PM Academy, covering onboarding and ongoing curriculum across PRD writing, discovery, prioritization, roadmapping, and stakeholder inf…
• Design and help build and facilitate adoption of "PM in a box": ship internal AI tooling such as prompt libraries, agents, and PRD and research generators, a…
• Bring the AI first PDLC vision to life and execute against it, partnering with Product leaders to map current workflows and identify the AI and automation op…
• Run cohort programs for new PMs and newly promoted PM managers, and design tailored programming for different parts of the organization rather than one gener…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Twilio's 44 open listings, 18% of those with a posting date were first posted more than 60 days ago. How Twilio hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is the role fully remote, and from which states can I work?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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