Job brief: Director of IT & Infrastructure

What JoRoute checked · Checked by JoRoute

• Listed on Via's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (5 days ago); last confirmed on the board 2026-11-08.
• The apply link opens job-boards.greenhouse.io, the address Via's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $190,000 to $230,000 a year
• Job type: Not stated
• Where: New York City
• Posted: 2026-10-26

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Director".

Must have

• Manage relevant DNS, domain, and certificate requirements, including work with Cloudflare, AWS, GCP .
• Own IT budget planning and tracking, vendor relationships, commercial negotiations, renewals, and license optimization.

Conditions

• Own facility setup and IT readiness for new launches, from sourcing telecommunications providers and infrastructure contractors to overseeing onsite installations, security camera…

Main duties

• Lead our global IT team.
• Develop and support the team, establish clear ownership and service expectations, and translate business priorities into an actionable IT roadmap.
• Own the employee IT experience.
• Lead the administration and continuous improvement of Freshservice , including ticketing, the service catalog, approvals, inventory, knowledge management, an…
• Manage identity and access.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in New York, NY: $167k a year (562 listings, 56 employers). This listing is 26% higher.
• Across Via's 136 open listings, 54% of those with a posting date were first posted more than 60 days ago. How Via hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. What are the interview steps, and when should I expect to hear back?

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Next steps

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• 920 more manager jobs within 25 miles, on the job map with pay.
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