Job brief: Client Success Manager

What JoRoute checked · Checked by JoRoute

• Listed on SeatGeek's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens seatgeek.com, the address SeatGeek's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Remote · Remote - United States · United States
• Posted: 2026-08-05 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization ac…
• Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience…

Conditions

• Travel to client events as needed (up to 25-30%) to support client engagement
• Willingness to travel to client locations and events regularly (~25%-30%)
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely

Main duties

• Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
• Build trusted relationships with senior leaders and key decision-makers across client organizations, expanding SeatGeek’s influence and creating alignment ar…
• Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
• Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
• Leverage strong client relationships across all levels of the clients org, including senior leadership to generate advocacy through case studies, referrals, …

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs across the U.S.: $160k a year (2,910 listings, 244 employers). This listing does not publish pay to compare.
• Across SeatGeek's 38 open listings, 32% of those with a posting date were first posted more than 60 days ago. How SeatGeek hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is this role still open, and when do you hope to fill it?
3. Is the role fully remote, and from which states can I work?
4. What are the interview steps, and when should I expect to hear back?

Share this brief

Send it to someone whose opinion you trust. They can open it without an account, and nothing about you is in the link.

Email itText it

To keep a copy, use your browser's Print or Share button.

Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

Got a message about this job asking for money or documents? Check the message first.

Keep looking

• All 38 open SeatGeek jobs, and how SeatGeek hires.
• Saw a job somewhere else? Check if the employer still lists it.
• Search every job JoRoute reads from employers' own job boards. No account needed.