Job brief: Customer Support Specialist

What JoRoute checked · Checked by JoRoute

• Listed on Uber Freight's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens job-boards.greenhouse.io, the address Uber Freight's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Fridley, MN 55432, United States · United States
• Posted: 2026-10-19

Minnesota requires many employers to include pay in job postings; whether that covers this job depends on the law's rules.

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 2+ years of experience.

Must have

• Saturday Rotation: This position includes a rotating Saturday schedule, with coverage required on the last Saturday of each month.
• High school diploma or GED equivalent
• 2+ years of customer service, transportation, logistics, or supply chain experience
• Bachelor’s degree in Transportation, Logistics, Supply Chain Management, or related field
• 3+ years of logistics or transportation industry experience

Main duties

• Manage high-volume daily logistics execution activities in a fast-paced operational environment
• Coordinate and execute shipments using Transportation Management Systems (TMS)
• Support manufacturing plant operations by proactively managing transportation needs and resolving shipment issues quickly
• Handle a high volume of email communication with customers, carriers, and internal teams
• Assist with shipment planning, expediting, and transportation coordination

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for customer service jobs across the U.S.: $119k a year (171 listings, 28 employers). This listing does not publish pay to compare.
• Across Uber Freight's 67 open listings, 19% of those with a posting date were first posted more than 60 days ago. How Uber Freight hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role? (Minnesota requires many employers to post it.)
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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