Job brief: Senior Manager, Employee Relations & Performance

What JoRoute checked · Checked by JoRoute

• Listed on Toast's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-12 (today); last confirmed on the board 2026-11-12.
• The apply link opens careers.toasttab.com, the address Toast's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $159,000 to $254,000 a year
• Job type: Not stated
• Where: Remote · Remote - US · Remote - USA
• Posted: 2026-11-11

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• 8-10+ years of employee relations experience, including significant experience conducting workplace investigations
• Workplace investigations training or certification

Conditions

• If you live within commuting distance of a Toast office, the role is hybrid and the in-office expectation is 2 days per week.
• Our Approach to Hybrid Working
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Main duties

• Lead, coach, and develop a team focused on employee relations and performance management, setting priorities and reviewing case work for quality and consiste…
• Partner cross-functionally with Legal, HRBPs, Compliance, and other stakeholders on escalations, separations, and employment law questions.
• Serve as a trusted advisor to leaders (below the Senior Director level) and HRBPs, offering risk-aware, balanced guidance.
• Maintain and refine regional ER and performance management standards, including optimizing performance management standards and investigation protocols, work…
• Analyze case data to identify trends, share insights with People leadership, and recommend preventive updates or training.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs across the U.S.: $165k a year (2,201 listings, 220 employers). This listing is 25% higher.
• Across Toast's 97 open listings, 13% of those with a posting date were first posted more than 60 days ago. How Toast hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is the role fully remote, and from which states can I work?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

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